COVID-19 - We are here to help you

COVID-19 Quebec Landlords Association (APQ) - Régie du logement

The Quebec Landlords Association remains present to help you and will follow the COVID-19 situation related to your buildings, dwellings and tenants closely in order to provide you with all the information necessary on this page.

For all Silver, Gold or Platinum members of the APQ, do not hesitate to contact the legal department with any questions about the COVID-19.

Subscribe to the newsletter below to be informed quickly of any new development concerning COVID-19 or come back to check this page regularly.

You will find below the latest news from the Quebec Landlords Association and updates from the Régie du logement concerning COVID-19.

If youare a Silver, Gold or Platinum APQ memberand already logged in, click here to access documents related to COVID-19.

 

COVID-19 - Last News from the Quebec Landlords Association

Montreal, 17 March 2020 ---- The Quebec Landlords Association (APQ) wishes to highlight its support for the rental property owners


The Régie du logement will be closed until March 23, 2020 inclusive.

Except for a case that is considered urgent the hearings held before the Régie du logement have all been cancelled. You can now check the status of your file on the Régie du logement's website. If you have a request to submit, you can do it online however.

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COVID-19 - Last News from the Régie du logement

DWELLING VISITS

Montreal, March 24, 2020 – In the current context, despite the provisions of the law, public health authorities recommend the suspension of dwelling visits until April 13, 2020.

For more information on the sanitary instructions you must follow, consult the Québec.ca website.

EXTENSION OF SUSPENSION OF HEARINGS

Montréal, March 21, 2020 – As announced on March 21, 2020, by the Minister of Municipal Affairs and Housing, the Régie du logement continues to suspend its hearings as long as the state of health emergency is declared.

Thus, other than hearings ordered by the court for exceptional reasons, only hearings on matters that pose a risk to a person's health or safety and those involving the issuance of an access order to the dwelling are maintained. It should be noted that all cases will be heard in closed hearings, that is to say without audience present in the courtrooms.

In addition, the effects of any decision by the Régie du logement or any judgment by a tribunal authorizing the repossession of a dwelling or the eviction of the lessee of a dwelling are suspended, as are the effects of any decision or any judgment ordering the eviction of the lessee or occupant of a dwelling, unless the lessor rented the dwelling again before March 17, 2020 and the suspension would prevent the new lessee from taking possession of the premises.

DWELLING VISITS

Montréal, March 19 mars 2020 – In the current circumstances, it is recommended that you implement the following sanitary measures to avoid contamination during dwelling visits:

  • Before the visit:
    • share all relevant information about the dwelling to find out whether the visitors are genuinely interested;

    • make sure the visitors have not travelled in the past 14 days and are not experiencing flu-like symptoms;

    • ask the visitors to wash their hands before entering the dwelling.

  • During the visit:
    • limit the number of people, ideally to one visitor at a time;

    • limit the duration of the visit;

    • ask all people present to maintain the distance recommended by the public health director;

    • ask the visitors not to touch anything in the dwelling.

  • After each visit: disinfect every door handle in the dwelling.

For more information on the sanitary instructions you must follow, consult the Québec.ca website.

SUSPENSION OF THE EFFECTS OF CERTAIN JUDGMENTS

  • Repossession of a dwelling | Eviction

Ministerial Order 20-005 of the Ministre de la Santé et des Services sociaux dated March 17, 2020This hyperlink will open in a new window

The effects of any decision by the Régie du logement or any judgment by a tribunal authorizing the repossession of a dwelling or the eviction of the lessee of a dwelling are suspended , as are the effects of any decision or any judgment ordering the eviction of the lessee or occupant of a dwelling , unless the lessor rented the dwelling again before March 17, 2020 and the suspension would prevent the new lessee from taking possession of the premises.

However, the Régie du logement or tribunal may, when exceptional circumstances justify doing so, order the enforcement of one of its decisions or one of its judgments despite this suspension.

This measure will apply for as long as the state of health emergency continues.

Suspension of hearings and in-person information service

Montréal, March 15, 2020 – As announced by the Minister of Municipal Affairs and Housing, Andrée Laforest, the Régie du logement notifies its clients of the suspension of its hearings and therefore limits access to its offices until March 23, 2020, inclusively.

Hearings

Other than hearings ordered by the court for exceptional reasons, only hearings on matters that pose a risk to a person's health or safety and those involving the issuance of an access order to the dwelling are maintained.

The use of technological means will be favoured, and all cases will be heard in closed hearings unless otherwise decided by the decision-maker.

The Régie du logement invites you to verify the processing status of your case through the Online Services of its website, to find out if the hearing to which you were summoned is cancelled.

If your hearing is cancelled, please do not come to our offices. A new notice of hearing will be sent to you as soon as possible.

Customer information service

Due to the suspension of its hearings and the limited access to its offices, the Régie du logement is temporarily interrupting its in-person information services. Therefore, we ask you not to come to the Régie’s offices unless you are summoned to court and identify yourself for this purpose.

However, the Régie will maintain its telephone information services as well as its complete online service offer. Consequently, all staff assigned to the in-person information service will be reassigned to the telephone services as well as to the processing of online requests and questions.

The Régie reiterates the possibility of filing an application to the tribunal, of submitting documents related to an ongoing case or of learning the status of a case through the Online Services of its website.

Exceptionally, all proceedings can be filed online . Those who need assistance in drafting an application can contact the telephone information service to obtain assistance.

The Régie’s website also includes information on rights and obligations arising from a lease and allows you to contact the information service to ask questions online.

You will also find the models of notices and forms that are available at our offices without having to make the trip.

For more details: www.rdl.gouv.qc.ca/en