DWELLING VISITS
Montreal, March 24, 2020 – In the current context, despite the provisions of the law, public health authorities recommend the suspension of dwelling visits until April 13, 2020.
For more information on the sanitary instructions you must follow, consult the Québec.ca website.
EXTENSION OF SUSPENSION OF HEARINGS
Montréal, March 21, 2020 – As announced on March 21, 2020, by the Minister of Municipal Affairs and Housing, the Régie du logement continues to suspend its hearings as long as the state of health emergency is declared.
Thus, other than hearings ordered by the court for exceptional reasons, only hearings on matters that pose a risk to a person's health or safety and those involving the issuance of an access order to the dwelling are maintained. It should be noted that all cases will be heard in closed hearings, that is to say without audience present in the courtrooms.
In addition, the effects of any decision by the Régie du logement or any judgment by a tribunal authorizing the repossession of a dwelling or the eviction of the lessee of a dwelling are suspended, as are the effects of any decision or any judgment ordering the eviction of the lessee or occupant of a dwelling, unless the lessor rented the dwelling again before March 17, 2020 and the suspension would prevent the new lessee from taking possession of the premises.
DWELLING VISITS
Montréal, March 19 mars 2020 – In the current circumstances, it is recommended that you implement the following sanitary measures to avoid contamination during dwelling visits:
-
Before the visit:
-
share all relevant information about the dwelling to find out whether the visitors are genuinely interested;
-
make sure the visitors have not travelled in the past 14 days and are not experiencing flu-like symptoms;
-
ask the visitors to wash their hands before entering the dwelling.
-
During the visit:
-
limit the number of people, ideally to one visitor at a time;
-
limit the duration of the visit;
-
ask all people present to maintain the distance recommended by the public health director;
-
ask the visitors not to touch anything in the dwelling.
For more information on the sanitary instructions you must follow, consult the Québec.ca website.
SUSPENSION OF THE EFFECTS OF CERTAIN JUDGMENTS
-
Repossession of a dwelling | Eviction
Ministerial Order 20-005 of the Ministre de la Santé et des Services sociaux dated March 17, 2020This hyperlink will open in a new window
The effects of any decision by the Régie du logement or any judgment by a tribunal authorizing the repossession of a dwelling or the eviction of the lessee of a dwelling are suspended , as are the effects of any decision or any judgment ordering the eviction of the lessee or occupant of a dwelling , unless the lessor rented the dwelling again before March 17, 2020 and the suspension would prevent the new lessee from taking possession of the premises.
However, the Régie du logement or tribunal may, when exceptional circumstances justify doing so, order the enforcement of one of its decisions or one of its judgments despite this suspension.
This measure will apply for as long as the state of health emergency continues.
Suspension of hearings and in-person information service
Montréal, March 15, 2020 – As announced by the Minister of Municipal Affairs and Housing, Andrée Laforest, the Régie du logement notifies its clients of the suspension of its hearings and therefore limits access to its offices until March 23, 2020, inclusively.
Hearings
Other than hearings ordered by the court for exceptional reasons, only hearings on matters that pose a risk to a person's health or safety and those involving the issuance of an access order to the dwelling are maintained.
The use of technological means will be favoured, and all cases will be heard in closed hearings unless otherwise decided by the decision-maker.
The Régie du logement invites you to verify the processing status of your case through the Online Services of its website, to find out if the hearing to which you were summoned is cancelled.
If your hearing is cancelled, please do not come to our offices. A new notice of hearing will be sent to you as soon as possible.
Customer information service
Due to the suspension of its hearings and the limited access to its offices, the Régie du logement is temporarily interrupting its in-person information services. Therefore, we ask you not to come to the Régie’s offices unless you are summoned to court and identify yourself for this purpose.
However, the Régie will maintain its telephone information services as well as its complete online service offer. Consequently, all staff assigned to the in-person information service will be reassigned to the telephone services as well as to the processing of online requests and questions.
The Régie reiterates the possibility of filing an application to the tribunal, of submitting documents related to an ongoing case or of learning the status of a case through the Online Services of its website.
Exceptionally, all proceedings can be filed online . Those who need assistance in drafting an application can contact the telephone information service to obtain assistance.
The Régie’s website also includes information on rights and obligations arising from a lease and allows you to contact the information service to ask questions online.
You will also find the models of notices and forms that are available at our offices without having to make the trip.
For more details: www.rdl.gouv.qc.ca/en